At euiptvsverige.com, we’re here to answer all your questions and provide support. If you have sales or technical inquiries, please don’t hesitate to contact us. We want you to be completely satisfied with your purchase. However, if you’re not happy with your package or purchase and feel it’s not what you’re looking for, our staff will do their best to resolve your issue and meet your requirements. We aim to provide friendly and efficient customer support.
Satisfaction Guarantee
We strive to provide a high-quality IPTV service that meets your expectations. If you are not satisfied with our service, please contact our customer support within 7 days of your initial subscription purchase.
Valid Refund Requests
Refunds will be considered under the following circumstances:
- a. Technical Issues: If you encounter persistent technical problems that prevent you from accessing our service, despite all efforts by our support team to resolve the issue.
- b. Service Dissatisfaction: If you find that our service does not meet your expectations regarding content quality, channel availability, or features, and you have reported the issue to our customer support.
Refund Process
To initiate a refund request, please contact our customer support team via info@euiptvsverige.com. Provide relevant details about your issue, including your subscription information and the reason for requesting a refund. Our team will review your request and respond with further instructions within 2 business days.
Partial Refunds
Refunds will be granted according to the following schedule based on the duration of your subscription usage:
1-Month Subscription:
- Before 7 days: 100% refund.
- After 7 days: 50% refund.
Exclusions
- A. Change of Mind: Refunds will not be granted for requests based on a change of mind or if you simply decide you no longer wish to use the service.
- B. Service Misuse: Refunds will not be granted if it is determined that you have violated our terms of service or engaged in fraudulent activities.
- C. Third-Party Services: Please note that we are not responsible for refunds related to third-party services or devices used in conjunction with our IPTV service.
Payment Method
Refunds are generally processed using the same payment method used for the initial subscription purchase. However, alternative arrangements may be made in individual cases.
Policy Modification
We reserve the right to modify this Refund Policy at any time. All changes will be communicated to our customers via our website or other appropriate channels.
Please consult our website or contact our customer service if you have any further questions about our refund policy.